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Other traders may have made the inquiry you wish to make. Browse through the answers to FAQs, provided below.
How can I withdraw funds from my trading account?
The withdrawal process is simple, and we are obligated to complete processing it within 7 business days. Placing a withdrawal order is done from your trading account's user interface. You may be required to download a withdrawal form to fill out and send back (via fax or email).
Funds withdrawn from trading accounts are transferred in the same manner they were deposited, i.e. when funds are deposited through the use of a credit card the amount withdrawn will be credited to the same card used to make the deposit. With accounts into which funds are deposited by wire transfer withdrawals will be wire transferred into the same bank account as the one deposits are made from.
How are additional deposits made?
It is very simple to make further deposits into trading accounts into which an initial deposit has already been made.
Begin the depositing process from the "deposits" page easily accessible from your trading account's user interface. You may choose between several deposits making options, via the trading room, by telephone, by credit card or other digital means. For digitally processed deposits press the 'fund my account' button on the deposit page. You must be logged into your account in order to make a deposit.
What is the fee for making a trade?
Fees for trades are determined by the spread, i.e. the difference between the price at which the product traded on was bought and the price at which it was sold. This is true to all trades except ones conducted using ECN accounts, the fee for trades made using ECN accounts is 15$ per each trading position opened and closed.
What is an ECN account?
On ECN accounts rates are displayed with five digits after the decimal point. The last digit, therefore, displays tenths of a pip. The trading fees for trades conducted using an ECN account are fixed at 15$ per trading position which was opened and closed.
The fixed trading fee on ECN accounts allows traders to enjoy minimal trading costs. Traders can, therefore, make even large volume trades with only a low, fixed fee involved. The fixed fee is universal for all ECN account trades, no matter which product or currency pair is traded on.
Any trader can freely choose between a regular and an ECN account.
What is the recommended duration for a trade?
There is no recommended duration for a trade. Some trades are kept open for just minutes, others for hours, and there are trades which remain open for days, weeks and even months. It is up to you to decide when to end a trade. Trades are typically closed when taking profit goals are reached or due to a stop loss risk management limit tool used. Trades in which no tool for an automated sell order is used may be closed manually at any point; they may also end due to a margin call (the nature of which is described below in answer to the "what is a margin call" FAQ).
How are profits made from interest differences?
Earnings from differences in interest rates are made when at 0:00 (GMT +2) the interest rate is found to have shifted in your favor. This means that the profits from differences in interest rates may be made on a nightly basis.
Can I close a trade manually even if the take profit limit or stop loss limit have not been reached?
You can manually close any trading position you have open at any time, regardless of whether you've set take profit and/or stop loss limits. Manually closing trades is done from the user interface to your account or through communicating with the trading room via live-chat or telephone.
Can I close a trade only partially?
You may choose to give a sell order for the entire amount of the product you're trading on, thus closing the trading position completely. Alternatively, you can give an order to sell any part of the total amount traded on, thus leaving the trade open with an investment of a lesser volume.
What does 'lock profit' mean and how is it done?
On a profitable trade in which the take profit limit you've initially set has not been reached you may change the take profit limit, lowering it so that a sell order is triggered, the trade ended and profit made. Alternatively, you may manually give a 'lock in profit' order causing the trade to end and profits generated credited to your trading account.
What is a future trade and how is it executed?
A future trade is one which will take place only if the conditions you set occur. You may choose an expiration date for a future trade. The trade will not, under any circumstances, be executed after the expiration date.
Here's an example of a future trade with an expiration date: If you've traded on gold and its current value is 1,345 USD per ounce, you may set a future trade order to sell a certain amount of gold (or even all the gold you've traded on) if its price reaches 1,364 USD in the next 6 hours. If the price of gold does not hit the 1,364 USD limit you've set within 6 hours this future trade order becomes void.
What are the benefits offered for hedging?
The hedging strategy in forex involves opening two contradicting trading positions simultaneously.
When hedging you will be charged lower trading fees at a fixed interest rate. Opening and closing hedging positions can be executed 24 hours a day on forex market trading days only.
What is a margin call and under what conditions is one triggered?
The funds in a trading account must always be sufficient in order to support the trading activities conducted through it. If a situation occurs when the account capital does not amount to 100% of the total margin (free margin + used margin) a margin call is triggered automatically.
It is important to take into consideration that the used margin can be used for the sole purpose of supporting the total sum traded on, i.e. sums of all open trades put together.
Losses only occur once a sell order is given at a price lower than that at which the product traded on was bought. But, when the potential for loss amount to 50% or more of the used margin all trades will be closed automatically.
Imminent margin calls can easily be avoided by increasing the capital in your trading account. This can be done by making a deposit using any method from the various ones available.